Looking for an affordable flight and hotel bookings?
Then Agoda is the place for you. Agoda is a popular website to plan your entire trip as they provide hotel and resort bookings at decent rates. It was founded in 2005 and the Priceline acquired it in 2007.
Agoda has collaborations with major hotels all over the world so that Agoda users can get affordable offers on hotel bookings from Agoda. Globetrotters knows no boundary. Agoda is a blessing for enthusiastic travellers and explorers who loves to travel the beautiful destinations of the world.
Travelling has become a necessity nowadays. The cost of travel is increasing day by day. In addition to this getting a decent hotel in your budget is quite a struggle. This is where Agoda comes to your rescue. With Agoda, you can access 390,000 hotels around the world in over 37000 cities. Here you can find the best destinations and accommodations for planning your vacation.
Agoda has its website as well as the mobile application. The mobile app is very user-friendly and you can easily find hotels at your destination. You can even customize the currency and language according to your destination and convenience. The drop-down menus in the app will help you to sort out the hotels so that you can find the most suitable one for yourself.
The best thing about Agoda is that they offer their services in over 38 languages. So there is no more language barrier when planning holidays and booking hotels. Another advantage with Agoda is that they have 24/7 customer support service available to address your every query.
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Agoda accepts all commonly used cards and other payment methods. You can easily book hotels and pay using your debit card, credit cards, American Express, Visa, JCB, Carte Bleue, and Master card. In addition to these, you pay using Net Banking and PayPal as well.
Agoda has a very simple refund policy for its users. Don’t worry if something changes in your plan or trip. You are eligible for a full refund in the case of the cancellation of your bookings. Although the refund and cancellation policy of every hotel is different, you won’t be charged unethically if you book through Agoda.
In the cases of booking cancellation, Agoda initiates the refund process as soon as you cancel the booking. But the refunded amount may take up to 30 days to reflect in the original mode of payment account.
Agoda aims to provide its customers with the best experience. And to make this possible Agoda has a very quick and efficient customer service team. The team is available to help you out in any case 24/7. Not every service company can provide you with such great customer support.
To reach out to the customer support team at Agoda you can call at +44 (0)20 3027 7900. You can write to them about your issue on the Agoda contact page and the website as well. The team replies to you as soon as they receive your query.
Here is a list of some commonly asked questions by some of our customers regarding their experience with the company. If you have any queries of your own, feel free to take a look at the questions below.
You can edit or make changes to your bookings very easily. This can be done through the Agoda app or website. You will have to log in to your Agoda account. Then in the account panel, you will have the option to change the guest’s name, booking date, and time. You also have the facility to extend or shorten your bookings stay period.
Your lead guest also has the option at the self-service section to edit the bookings. In addition to these, you can also request your accommodation host for special requests on the eve of anniversary, birthday, honeymoon, or any other occasion.
You are eligible to cancel your bookings anytime from the Agoda website or app. If you have booked using the free cancellation feature then no cancellation charges are applied. To do so you will have to select the option to book with free cancellation. While in other cases you will have to pay a certain cancellation fee. The cancellation fee is determined by the hotel team or owner.
Whenever you book a hotel room on Agoda, you will receive some AgodaCash as a reward. You can find how much AgodaCash you can receive on your booking by clicking on the AgodaCash icon “a”. Check this “a” icon which has a circle around it when you are booking a room. This will tell you about the rewards you will receive in return.
As soon as you make a booking the reward points will be loaded in the AgodaCash. This AgodaCash can be used next time when you will be booking your trip with Agoda. The more you book on Agoda the more AgodaCash you receive.