Adidas is the world’s top brand with an exclusive collection of sportswear, activewear, shoes, clothes, and other sports-related accessories. Founded in 1924, Adidas has established itself as the global brand for men, women, and kids sportswear. Adidas is recognized for its authenticity and premium quality products all over the world.
Adidas designs and manufactures clothes and sports apparel with true craftsmanship. The designs make their fashion statement. All these combined with amazing customer experience makes Adidas a hugely successful brand. Adidas has proved itself as a brand that is known for its urban style clothing with an extra added advantage of longevity. The most popular and trendy among everything that Adidas sells its lightweight and fashionable sports shoes.
Sports clothing and apparels cover sports like running, football, Golf, Skateboarding, Baseball, Soccer, Tennis, Swimming, Cycling, basketball, and athletic training. The best thing about their clothes, sportswear, and accessories is that it’s lightweight, durable, stylistic and made just perfect for the dedicated athletes.
Adolf Dassler in 1924 started Adidas as “Dassler Brothers Shoe Factory” in Herzogenaurach, Germany. Adidas also serves as the core brand for its subsidiary brands like Neo, Adidas Originals, and Reebok.
Did you know that in the 1936 Summer Olympics, U.S Sprinter Jessie Owens wore one of the best-designed sports shoes by Adidas?
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Adidas stores everywhere accept all the major payment options available. You can pay using your major credit cards, debit cards, Net Banking, and BHIM UPI methods. In addition to these, you can also pay using popular online payment wallets like Paytm, GPay, PhonePay, etc.
Adidas has a very easy return policy for the convenience of its customers. You can initiate the refund within 30 days of receiving the order. The refund will only be successful if you opt to return the intended item within 30 days from the date of order delivery. In the case of holidays, the return policy is extended to 90 days from the date of delivery.
You must note that all the items are eligible for return except the face covers/masks. The return will be accepted by Adidas stores only if the item has all the tags intact, unwashed, unused, and without any damage from your side.
Free return is eligible on all orders but to be eligible for a return your order must be of a minimum of Rs. 300. Once your return has been accepted by the company, the refund amount will take 5-7 days to reflect in your account. Though the company will initiate the refund process within 48 hours of receiving the returned items.
To provide its customers with a delightful shopping experience Adidas makes sure they are always available to solve your query. You can connect with the Adidas customer care team on a call at 800-982-9337. The support team is at your service 7 days a week. The team ensures that your issues never go unsolved. They will contact you with solutions to your problem as soon as possible.
You can also write your queries over an email at firstname.lastname@example.org
Here is a list of some commonly asked questions by some of our customers regarding their experience with the company. If you have any queries of your own, feel free to take a look at the questions below.
Yes! Adidas offers free shipping on all orders. The standard and expedited shipping are always free but in case of an express delivery feature, you will be charged according to your location.
The shipment usually takes a couple of business days to be delivered. However, in some cases, the delivery period might be extended to 5-7 days.
You can always track your order as soon as it is placed. Once you have received the order confirmation email you can track the order from the link attached in the same mail for order tracking. Also, you can check your order details from the Adidas website. To do so you will need to log in to your Adidas account. Then on the main page, you will find the option “Track Order”. On clicking that option you will find order history, tracking ID, and other details.
We mess up sometimes with orders. It happens with everyone. Sometimes the size is not correct or we misplace an order. In unfortunate cases like these, you can always opt to exchange or modify your items.
You can do so through the order page on the Adidas website or call the contact customer care team. Writing an email requesting them to modify your order will also make things easier for you and solve your issue.